Questions
Frequently asked questions
Every answer below matches what the app actually does today — limits, caps and caveats included. If something changed in the app, it changes here.
Getting started
Yes. The free tier includes full set-by-set workout logging from the 1,981-exercise library, the calendar, streaks and badges, food logging by search, barcode or manual entry with 3 AI food analyses a month, water tracking, the muscle recovery map, progress photos, and the social layer — follows, challenges and the friends leaderboard. Paid tiers add AI coaching, readiness scores and more, each with a 3-day free trial.
No — StayFit works with just your iPhone. There is no separate Apple Watch app in the current version. Metrics your Watch saves to Apple Health still flow in automatically, because StayFit reads Apple Health.
Yes — read-only. With your permission, StayFit reads ten metric types: steps, sleep and its stages, active energy, resting heart rate, heart-rate variability, respiratory rate, blood oxygen, wrist temperature, VO2 max and walking heart rate. It never writes anything back to Apple Health.
Workouts & recovery
Readiness compares you to your own baselines built over a rolling 28 days, and it needs at least 14 days of signal before it will score you at all. Until then the app shows an honest “establishing baseline” state instead of a made-up number.
Yes, natively on the Pro tier — with one honest caveat. Until Oura approves the StayFit integration, Oura limits unapproved apps to 10 connected users, so Oura connections are effectively a small waitlist right now. WHOOP support is built but currently switched off.
Partly, and we'd rather say so plainly: an opt-in setting enables cycle-aware training adjustments, but there is no in-app period-logging screen yet. Treat cycle features as a beta.
AI — honest limits
Per month — chat messages / food analyses / workout generations: Free 0 / 3 / 0, Plus 20 / 5 / 2, Pro 100 / 30 / 5, Max and Coach 300 / 100 / 15. Limits reset on the 1st of each month and the app shows you your usage as you go.
No. Free includes 3 AI food analyses a month — and no AI chat and no AI workout generation. If you've seen “basic AI chat” listed for the free tier anywhere, the actual cap is zero, and we'd rather print that here than let you find out after installing.
Yes. Form Check uses Apple's on-device Vision framework to score 9 supported lifts in real time — your camera feed is processed entirely on your iPhone and is never uploaded anywhere. It's available on paid tiers.
They're estimates. Photo and text analysis produce approximate macros meant as a starting point — review and edit them before saving. They're not a substitute for professional nutrition advice.
Coaching — for clients
Nothing beyond your own StayFit tier — and the free tier works. Messaging with your own coach is included on every tier. What you pay your coach for their coaching is between the two of you: StayFit doesn't set their rates and doesn't take a cut of them.
The training you log against their program — sessions, compliance, streak and muscle recovery. Readiness, sleep and body weight are shared only if you turn each toggle on (they all start off), and progress photos are never shared. You can review and revoke sharing any time in Settings.
Yes. Conversations with your own coach are never paywalled — the coach–client thread works on every tier, including free.
Coaching — for coaches
The Coach plan ($49.99/mo) includes 1 active client, and client packs raise the limit: 5 clients at $59.99/mo, 10 at $69.99/mo, or 20 at $89.99/mo. Need more than 20? Contact us at support@getstayfitapp.com.
No. The 3-day free trial applies to the consumer tiers (Plus, Pro and Max) only — no coach plan has a trial, on iOS or on the web. We'd rather print that here than surprise you at checkout.
A 30% platform fee — you keep 70% of every sale, stated up front. Payouts run through Stripe Connect on a monthly (1st) or biweekly (1st and 15th) schedule with a $25 default minimum, typically arriving in 2–3 business days.
On the web dashboard. Reviewing and responding to client check-ins is a coach-side web feature today — the iOS app doesn't have a coach check-in screen yet, and we'd rather tell you that than let you hunt for one.
Pricing & billing
Every paid consumer tier — Plus, Pro and Max — starts with a 3-day free trial. Cancel any time before it ends and you're never charged. Trial eligibility is per Apple ID, and coach plans have no trial.
Coins are a consumable in-app purchase used for creator content and challenge stakes — they have no cash value. The wallet is a real-money USD balance: deposit $5–$500 per transaction via Stripe (up to a $1,000 balance), spend it on content, or even pay your subscription with it.
App Store subscriptions: iPhone Settings → your name → Subscriptions → StayFit → Cancel. Web (Stripe) subscriptions: cancel from your StayFit dashboard. Either way you keep access until the end of the period you already paid for.
Open the app and tap Restore Purchases in Settings or on the paywall — your subscription follows your Apple ID, so signing in on a new iPhone brings it with you.
Privacy & data
It can't — StayFit has no push-notification infrastructure at all, by design. The only reminders are local notifications you choose on your own device (daily reminder, streak-at-risk, morning readiness) and you can switch every one of them off.
No. There are no ads, no data sales and no third-party ad tracking. Apple Health access is read-only, and wearable connection tokens are encrypted on our servers where even the app itself can't read them.
Yes. CSV export lives in the app under Settings → Manage Account and covers your most recent 8 weeks; for a full export, email support@getstayfitapp.com and we'll put one together.
How exports and deletion workAccount
In the app: Settings → Manage Account → Delete Account, confirmed with Face ID or your password. Deletion revokes your Apple sign-in token, permanently purges your data from our servers and removes your stored photos.
Deletion details in our privacy policyDidn't find your answer?
Email support@getstayfitapp.com or head to the support page. For plans and prices, see pricing.
