How can we help?

Email us and a human answers — the same address the app's own Settings screen uses. We typically respond within 24 hours.

support@getstayfitapp.com

Subscribers on Max or Coach: use the Priority Support button in the app's Settings — it pre-fills your account details.

Top fixes

How do I delete my account?

How do I restore my purchases on a new device?

Can I export my data?

How do I cancel my subscription?

All questions, answered honestly

A billing problem with an App Store purchase?

Subscriptions and coin purchases made in the app are billed by Apple, so refunds go through Apple's own process: visit reportaproblem.apple.com and sign in with your Apple ID. For anything billed on the web by Stripe, email us instead — see our terms for the full refund policy.

Account deletion and data export are explained in our privacy policy.